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Monthly update daily annoyances d.d. 14 juni

What annoyances were resolved last month?
Below is the status of incoming notifications by topic. If you want to know more about a specific notification, please contact one of the working group members.

HRM Matters

Where do I enter leave hours?  
Through the Service portal, you can request, change and or view your holiday or a day off. You can do this via the blue 'Directly arrange' button on this page

Arrange HR matters in fewer clicks
To view your salary statement, for example, you now have to click several times and give your authentication. The VU works with a standard self-service system in which this is required, but it can be done differently!  
Tip: reduce that number of clicks by marking your frequently used services (e.g. the 'salary specification') as 'favourite' in the service portal. From now on, these will be directly accessible at the top of your screen. 

Upload files and/or make changes in the service portal
You can upload a file for the annual appraisal, in your own personnel file or, as manager, in your employee's personnel file. You can upload a file for the annual interview in the first step of the annual interview under 'input employee'. Both employee and manager can add a document to the personnel file via the service portal. See this page for details.  Here, you can indicate whether the request is for yourself or for one of my team members. 

Holiday hours in previous years not visible in the service portal?  
The holiday card in the service portal provides an overview of all holiday types separately under each other with the corresponding balance and future due dates.
This information has recently been expanded to include how you can see your holiday balance as of today or in a date in the future. For more information on applying, registering, accrual and more, please visit vu.nl. 

Make several changes at once in self-service and include an end date for temporary FTE expansion
In the service portal it is not possible to indicate a temporary FTE extension in one change. This concerns 2 separate changes. 

What to do if an Onboarding through the system is not completed (did the new employee receive the e-mail or did it end up in spam or some other reason)?   
The manager can see in the onboarding status what stage onboarding is at and thus follow the whole onboarding process. In it, you can see whether any action is still expected from the employee. The VU has no control over the new employee's SPAM folder. As at the VU, the advice is to check the spam folder from time to time. If the employee does not complete these tasks, no additional notification will indeed follow to the employee or supervisor.  

Digitally renew a hospitality declaration?
In the service portal, you can renew a hospitality declaration digitally via: 'change agreement external employee'. The external employee enters the extension himself via the self-service 'external employee agreement' ‘. Next, the external employee will be taken to the 'Edit work order' page where the end date can be changed. This takes care of the extension. 

Disclosure 

Status annoyances about vu.nl  
Outcomes of the user survey of vu.nl by the Communication & Marketing (C&M) department, confirm the reports our working group received about the search function and navigation within vu.nl. Together with C&M, we are working on a suitable solution to this.

Please also read the status update as of May 11

Daily annoyances

Applications 

Support R-studio software supported in the DigiTenT but not in the Exam facilities room in the Initium?
This difference is caused by the fact that the provision of exam configurations is different in both halls. The new 'VU wide' R-studio version works the same in both halls. However, it does not provide the desired configuration for all lecturers. A new test workplace is currently being developed within the Transition Digital Workplace programme. This will make the test workplace configuration the same, regardless of the room in which or the device used to perform the examination. This new test workplace configuration is expected to be available in early 2025.  

Evalytics does not work properly for everyone due to lack of authorisation  
For education stakeholders without a VU account, Evalytics does not work properly. This bottleneck is known and has been put to the supplier. Authorisations are arranged via VU accounts in a way that suits the roles and authorities within the education process. 

Sharing confidential information with multiple bodies via MS Teams or iBabs?
Teams has been chosen as the collaboration environment for VU. Here, you can share documents in a targeted way. However, for formal consultations with confidential data, the VU works with iBabs as standard. These allow you to share documents only with participants in a specific consultation. Information on working with Teams and iBabs can be found at vu.nl. 

Reports  

Unclear terminology and descriptions SAC reports  
Are you running into this? If so, please make a suggestion for improvement at:
SAC planning reports or at Other SAC reports

Financial services via SAP S4 requires too many clicks
For financial administration, we work with SAP S4. Generally, in this you have to click through more often to get an overview. This is inherent in the system. We are monitoring whether the supplier will improve this. Tip: making your own 'views' can help. For specific/ concrete complaints, make a report to the relevant Service Desk

Housing 

Missing and having to readjust office chairs at the workplace leads to annoyance
Where people work, we have to deal with each other's behaviour. One chair is available per workstation. When someone takes it away and does not put it back, chairs start to roam. Users of the office environment have to solve this together. Tip: make agreements with each other about this and speak to each other about it. Do chairs really disappear? Then a replacing chair can be ordered at FCO. This of course involves costs. 

Centralised control Sun blinds in the NU building create a lack of daylight, which does not help working conditions  
For the most sustainable climate control possible, central control was deliberately chosen here. The report has come in more often and this status has been communicated to petitioners in principle. However, bottlenecks such as 'blinds closed all day' have been addressed. 

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