Complaints about procedures, working methods, etc. are best addressed to the service desks of our services. This page on our service portal tells you what you can report to which service desk. For issues outside this area, we look for solutions together with the service to which the report is best suited. Below you can read the status of this as of 11 May.
HRM
Set up replacements in one place
VU has deliberately opted for a standard system. This means that customisation, such as setting replacements in one place, is not possible. On vu.nl you can find more information and explanations about 'replacement finance tasks' and about 'replacement HRM tasks'.
Self service when extending or terminating employment not always nice
The VU deliberately chose a standard system in which customisation is not always possible. Since 2012, the VU has been using a self-service system. Workflows in this are initiated at source, i.e., where possible by the employee himself, partly to reduce the administrative burden on the manager. This way of working has substantially reduced the number of changes that are introduced retrospectively, because in practice it appears that the employee himself has more interest in processing a change quickly and on time than the manager. There is therefore no reason to question the system choice made earlier.
Filling in allowance or gratuity amount impossible
When setting up the system, a conscious decision was made to record allowances and gratifications in percentages. As a result, when a salary changes due to a periodic increase, promotion or a CAO increase, they are automatically adjusted to the new salary. With a fixed amount, this is not possible and these amounts would have to be recalculated manually whenever the salary changed.
