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Level 1 Operational management

Last updated on 9 November 2022
"From content to people management"

At VU, we distinguish 4 levels of leadership within the management framework. 

  1. Level 1 Operational management
  2. Level 2 Tactical management
  3. Level 3 Strategic management
  4. Level 4 Faculty management / Board

Each level assumes specific tasks and responsibilities in the following managerial task areas: People Management, Financial Management, Process Management and Strategic Management. Not everyone grows to the highest level, but it is helpful to know which tasks are important at which level and how we divide responsibilities. 

The first level of leadership is Level 1 Operational Management. Characteristic of this level is: "From content to people management." 

Responsibilities

  • Direct operational management of employees
  • Delegated (partial) responsibility for people management

Career stage

  • Direct management of employees
  • Delegated (partial) responsibility for people management
  • Ranging from novice (1‐3 years) to experienced manager (>3 years).

The management framework (pdf) has the same format for all levels.

  • Career stage 
  • Managerial tasks and Leadership - Art of Engagement
  • Development and competences
  • Positions and roles

Managerial tasks and Leadership - Art of Engagement

  • People management

    1. Supervises and coaches employees on tasks and development
    2. Takes responsibility for the well‐being of employees by making regular and empathetic inquiries about their well‐being
    3. Gives employees effective and constructive feedback
    4. Demonstrates an adaptable leadership style in response to the demands of the employee or situation
    5. Facilitates a balanced distribution of work between employees, assesses the performance of individuals and the team, and monitors workload
    6. Promotes diversity, encourages social cohesion and ensures effective and inspiring cooperation among team members
    7. Proactively monitors the physical and social safety of the team
    8. Carries out basic employer tasks in the field of HR, usually including annual interviews and monitoring absence through illness.

  • Financial management

    Not in this role

  • Process management

    1. Carries out professional commissioning for projects
    2. Monitors the quality of all substantive processes and projects under their responsibility and safeguards this in processes
    3. Continuously improves existing processes and initiates chain renewal where relevant

  • Strategic management

    Not in this role

  • Leadership - Art of Engagement
    • Self‐managing as a basis for managing others
    • Knows their own strengths/weaknesses, deploys them actively in the interests of VU Amsterdam
    • Regularly and visibly reflects on their own actions, invites feedback and invests in their own development

    Complies with the Art of Engagement in contributing to a collaborative culture at VU:

    1. Contributes to the bigger picture
    2. Is bold and decisive
    3. Is clear and transparent
    4. Listens and gives room for growth

Development and competences

  • Mandatory training for academic staff
    • Managing academic staff (programme - basic training)
      successor to Supervision of PhD students
    • Recognizing (social) safety (workshop)
    • Annual consultation for new supervisors (workshop)
    • Workshop Teamscan

  • Mandatory training for support staff
    • Leadership for service providers (programme - basic training)
    • Recognizing (social) safety (workshop)
    • Annual consultation for new supervisors (workshop)
    • Workshop Teamscan

  • Further development
    • Training‐on‐demand: difficult conversations
    • Coaching

    Training under construction

    • Thematic peer consultation
    • Project management
    • Conducting motivational conversations

  • Competences
    • Connecting
    • Open communication
    • Building trust
    • Focusing on results
    • Planning and organising

Positions and roles

  • Positions and roles of academic staff
    • Endowed Professor
    • Associate Professor 2
    • Assistant Professor 1,2
    • Lecturer 1,2,3,4
    • Researcher 1,2,3,4
    • Chair of Faculty Examination Board
    • Team Leader
    • Project Manager
    • Co‐supervisor

    Italics means it's not a formal UFO position but a VU-specific position or role.

  • Positions and roles of support staff
    • Head of Department 4
    • Team Leader 1,2
    • Operations Coordinator 3,4
    • Other position with management aspect
      (e.g. Policy Officer; Controller; Project Manager; IT Consultant)

Learn more about management and leadership:

Rolien Walinga

b.r.walinga@vu.nl