AI@Work transforms academic research into tools and strategies organizations can use today. The group engages deeply with the practice world beyond academia, advising stakeholders from government bodies to multinational companies. The team runs workshops in the organizations it studies to reflect on findings together and foster a shared understanding.
AI@Work also co-organizes two platforms to collaborate with practitioners: the Reshaping Work Conference, which brings together academics, business leaders, and policymakers to explore how AI is changing work; and LIAISON, a project that facilitates learning communities of medical practitioners, technology developers, policy actors, and patients to support the effective and responsible use of AI in healthcare.
Thanks to AI@Work’s efforts, a generation of “reflective digital practitioners” is emerging—managers who see through the hype to make independent decisions, users who collaborate with designers to build sociotechnical systems, and designers who understand the social context in which their tools operate. For them, the team developed practical recommendations for developing and using in AI organizations and launched Managing AIWISEly—a program that trains professionals as AI Polymaths, equipped to co-produce data, co-explain, and co-deploy AI effectively.