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Bridging researcher and practitioners

The AI@Work provides collaborative platforms that support professionals in the responsible development and use of AI across professional settings.

AI@Work transforms academic research into tools and strategies organizations can use today. The group engages deeply with the practice world beyond academia, advising stakeholders from government bodies to multinational companies. The team runs workshops in the organizations it studies to reflect on findings together and foster a shared understanding.

AI@Work also co-organizes two platforms to collaborate with practitioners: the Reshaping Work Conference, which brings together academics, business leaders, and policymakers to explore how AI is changing work; and LIAISON, a project that facilitates learning communities of medical practitioners, technology developers, policy actors, and patients to support the effective and responsible use of AI in healthcare.

Thanks to AI@Work’s efforts, a generation of “reflective digital practitioners” is emerging—managers who see through the hype to make independent decisions, users who collaborate with designers to build sociotechnical systems, and designers who understand the social context in which their tools operate. For them, the team developed practical recommendations for developing and using in AI organizations and launched Managing AIWISEly—a program that trains professionals as AI Polymaths, equipped to co-produce data, co-explain, and co-deploy AI effectively.

AI@Work research group

Meet the community of researchers who study AI in organizations

Practical tips for AI development

Based on more than four years of in-depth ethnographic research

Managing AI WISEly Program

Interested in managing AI effectively in your organization?

Reshaping Work Conference

From visionary keynotes to engaging panel discussions and interactive roundtables, this conference sparked deep insights, meaningful networking, and collaborative dialogue about the future of work. The bi-yearly Reshaping Work Conference brings business leaders, researchers, policymakers, trade unionists to push boundaries and explore groundbreaking topics at the intersection of AI, technology, and evolving workplaces.

Reshaping Work Conference website

Practical tips for AI development

Practical tips for AI development

Over four years, researchers from the AI@Work group studied how AI is developed and applied within organizations. Based on in this in-depth ethnographic research, the team designed practical recommendations for AI development.

Key takeaways and expert tips

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