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Hot Moment in your class? This VU workshop can help

Interview with Gabriel Alvarez, teacher trainer & education specialist
“A student says something unexpected, there’s a clash, and you’re thrown off. That’s exactly what a Hot Moment is,” says teacher trainer & education specialist Gabriel Peralta Alvarez. “It happens to everyone in education. These are moments when you need to switch gears.” So how can you deal with such moments? Alvarez shares his insights.

A Hot Moment is an unexpected, sensitive situation in class or during a conversation that creates tension, but also offers opportunities for dialogue and learning. “Teachers are increasingly asking us: what exactly should I do at that moment?” Alvarez explains. “Students are speaking up more, which is positive, of course. But it does require something different from teachers than it used to.”

That’s why the VU Centre for Teaching & Learning (VU CTL) developed the CTL Short workshop: Hot Moments in Practice.

Two types of teacher responses
According to Alvarez, teachers often respond in one of two ways: “they either go on the defensive or start walking on eggshells.” In those moments, the focus shifts away from learning and more towards staying in control of the situation. “But it doesn’t have to block learning, in fact, it can be the start of deeper insight and understanding.”

“Often people want to resolve a Hot Moment rationally, which makes sense,” Alvarez explains. “But your body and emotions are involved too. And we typically underestimate those. So instead of ignoring, rationalising or pushing the tension away, we should take a moment to reflect,” says Alvarez.

“You don’t just learn where the other person is coming from, but also something about your own response.” And that takes practice. “But with the right strategies, you can really turn it into something valuable.” The workshop draws on insights from neuroscience, pedagogy, and clinical psychology.

Portrait photo of Gabriel Alvarez.

Students brought a word list
Alvarez shares a story about a group of teachers who received a list from their students with words they preferred not to hear in class. Not to shut the conversation down, but to feel more seen and understood. “Once they started talking about it together, they understood each other much better. The tension faded.”

“As a teacher, of course you have your own perspective,” Alvarez says. “If you pretend to be completely neutral, students will see right through that. You don’t have to say everything, but it does help to show that you’re part of the group dynamic and engaged with what’s going on.”

Dialogue means there can be friction
“The idea that conversations always have to be harmonious isn’t true,” says Alvarez. “Dialogue also means there can be friction, that there’s space for different opinions.”

Whether you’re a teacher, policy adviser, coach, or educational support staff; these kinds of moments show up everywhere. “Not just in education, but at home or at work too,” Alvarez notes. “Sooner or later, you’ll encounter a Hot Moment. Then it helps to know how to keep the conversation going, include everyone, and learn something from it together.”

Workshop: Hot Moments in Practice 1 July
The CTL Short Hot Moments in Practice takes place on Tuesday, 1 July, from 11:00 to 12:30 in the VU Education Lab (NU1A-25). The session will be in English and is open to all VU staff.

“The idea that conversations always have to be harmonious isn’t true. Dialogue also means there can be friction, that there’s space for different opinions.”

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