Service desks

Service desks

• FCO Service Desk

  You can contact the FCO Service Desk (Bij de FCO Servicedesk (FCO = Corporate Real Estate and Facilities) when you want to make a report or a request, such as technical malfunctions on campus (including those of audiovisual devices). The FCO Service Desk is also available for general questions and/or comments. 

  FCO Service Desk

  E-mail: servicedesk.fco@vu.nl

  Phone: 020 59 85777

  Location: HG KC-01

  Availability: Monday through Friday between 08.30 and 17.00

• IT Service Desk

  Do you have a question about working from home, phone calls or the internet? On this page you can find all the products and services of IT.

  IT Service Desk

  E-mail: servicedesk.it@vu.nl

  Phone: 020 59 80000

  Availability: on week days between 07:30 and 17:00

  You may also visit the IT Service Desk in the VU Main Building (0A-11) and W&N building (M0-20). The desks are open on week days between 09:00 and 17:00.

• HR Service Desk

  Are you looking for information regarding terms and conditions of employment, claims or other employment topics? Visit the personnel page. If you are looking for information about all the self-services for arranging your personnel matters, go to all self-services personnel.

  HR Service Desk 

  E-mail: servicedesk.hrm@vu.nl

  Phone: 020 59 82882

  Availability: Monday through Friday by phone from 10:00 - 12:00 and from 13:00 - 16:00 and via email from 08:30 - 17:00.

  Health, Safety and Environment (HSE)

  Please note: All contact information for the HSE department can be found on the Health, Safety and Environment (HSE) contact page.

• FSC Service Desk

  The Financial Service Centre (FSC) manages VU Amsterdam's financial administration. This includes small tasks, such as the receipt of your order, but also tasks like VU Amsterdam's financial statements. For more information on all the financial products and services, see the overview of FSC services [in Dutch].

  FSC Servicedesk
  E-mail: servicedesk.fsc@vu.nl
  Phone: 020 59 83478
  Availability: Monday till Friday from 8.30 AM - 12.00 PM

• Purchase Service Desk

  Do you have a question about making an order through the VU webstore? Visit the page bestellen.VU for more information. 

  Service Desk Purchase

  E-mail: servicedesk.inkoop@vu.nl

  Phone: 020 59 85788

  Availability: Monday through Friday from 09:00 – 16:00

• University Library Service Desk

  At the University Library you can find literature, support finding this other other facilities. 

  University Library Service Desk

  E-mail: vraag.ub@vu.nl

  Phone: 020 598 5200

  Opening hours: Monday through Friday 08:30 - 22:00
                            Saturday and Sunday: 10:00 - 18:00

• Teacher Service Desk

  Do you have questions about your education? Are you looking for help with didactics, education tools or assessment? Then stop by the Education Lab in NU- 1A-25, the place where teachers meet. You can also e-mail your question to onderwijswerkplaats@vu.nl or visit the page VU Education Lab for more information.

  Opening hours: Monday to Friday: 09:00 – 17:00