Service desks

Service desks

• FCO Service Desk

  You can contact the FCO Service Desk (FCO = Corporate Real Estate and Facilities) when you want to make a report or a request, such as technical malfunctions on campus (including those of audiovisual devices). The FCO Service Desk is also available for general questions and/or comments. 

  FCO Service Desk

  E-mail: frontoffice.fco@vu.nl

  Phone: 020 59 85777

  Location: HG KC-01

  Opening hours: Monday to Friday from 08:30 - 17:00
  Available by phone: Monday to Friday from 08:30 - 20:00

• IT Service Desk

  Do you have a question about working from home, phone calls or the internet? On this page you can find all the products and services of IT.

  IT Service Desk

  E-mail: servicedesk.it@vu.nl

  Phone: 020 59 80000

  Availability: on week days between 07:30 and 17:00

  You may also visit the IT Service Desk in the VU Main Building (0A-11) and W&N building (M0-20). The desks are open on week days between 09:00 and 17:00.

• HR Service Desk

  Are you looking for information regarding terms and conditions of employment, claims or other employment topics? Visit the personnel page. If you are looking for information about all the self-services for arranging your personnel matters, go to all self-services personnel.

  HR Service Desk 

  E-mail: servicedesk.hrm@vu.nl

  Phone: 020 59 82882

  Availability: Monday through Friday 9:00 - 12:00 and from 13:00 - 16:00

  Health, Safety and Environment (HSE)

  Please note: All contact information for the HSE department can be found on the Health, Safety and Environment (HSE) contact page.

• FSC Service Desk

  At the Financial Service Centre (FSC), we manage the financial administration for Vrije Universiteit. If you have questions about invoices, need assistance with order receipts, or want to learn more about our financial products and services, our dedicated team is here to help.

  For a complete overview of our services, including help with invoices and financial queries, please visit our services overview page.

  Need Assistance? Contact the FSC Servicedesk:

  Email: servicedesk.fsc@vu.nl
  Phone: 020 - 59 83478
  Availability:

  • Monday to Thursday: 09:00 - 12:00 and 13:00 - 16:00
  • Friday: 09:00 - 12:00
    

• Purchase Service Desk

  Do you have a question about making an order through the VU webstore? Visit the page bestellen.VU for more information. 

  Service Desk Purchase

  E-mail: servicedesk.inkoop@vu.nl

  Phone: 020 59 85788

  Availability: Monday through Friday from 09:00 – 16:00

• University Library Service Desk

  At the University Library you can find literature, support finding this other other facilities. 

  University Library Service Desk

  E-mail: vraag.ub@vu.nl

  Phone: 020 598 5200

  Opening hours: Monday through Friday 08:30 - 22:00
                            Saturday and Sunday: 10:00 - 18:00

• Teacher Service Desk

  Do you have questions about your education? Are you looking for help with didactics, education tools or assessment? Then stop by the Education Lab in NU- 1A-25, the place where teachers meet. You can also e-mail your question to onderwijswerkplaats@vu.nl or visit the page VU Education Lab for more information.

  Opening hours: Monday to Friday: 09:00 – 17:00