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Service desks

Last updated on 15 July 2022
For questions or requests with regards to the services of VU Amsterdam, you can visit or contact the different service desks. Below you will find an overview.

Service desks

  • FCO Service Desk

    You can contact the FCO Service Desk (Bij de FCO Servicedesk (FCO = Corporate Real Estate and Facilities) when you want to make a report or a request, such as technical malfunctions on campus (including those of audiovisual devices). The FCO Service Desk is also available for general questions and/or comments. 

    FCO Service Desk

    E-mail: servicedesk.fco@vu.nl

    Phone: 020 59 85777

    Location: HG 0B-01

    Availability: Monday through Friday between 08.30 and 17.00.

  • IT Service Desk

    Do you have a question about working from home, phone calls or the internet? On this page you can find all the products and services of IT.

    IT Service Desk

    E-mail: servicedesk.it@vu.nl

    Phone: 020 59 80000

    Availability: on week days between 07:30 and 17:00

    You may also visit the IT Service Desk in the VU Main Building (0A-11) and W&N building (M0-20). The desks Je kan ook langskomen bij de IT Servicedesk balies in het VU Hoofdgebouw (0A-11) en W&N-gebouw (M0-20). De desks are open on week days between 09:00 and 17:00.

  • HRM Service Desk

    Are you looking for information regarding terms and conditions of employment, claims or other employment topics? Visit the personnel page. If you are looking for information about all the self-services for arranging your personnel matters, go to all self-services personnel.

    HRM Servicedesk 

    E-mail: servicedesk.hrm@vu.nl

    Phone: 020 59 82882

    Availability: Monday through Friday by phone from 10:00 - 12:00 and from 13:00 - 16:00 and via e-mail from 08:30 - 17:00

    Health, Safety and Environment (HSE)

    Please note: All contact information for the HSE department can be found on the Health, Safety and Environment (HSE) contact page.

  • FSC Service Desk

    The Financial Service Centre (FSC) manages VU Amsterdam's financial administration. This includes small tasks, such as the receipt of your order, but also tasks like VU Amsterdam's financial statements. For more information on all the financial products and services, visit the FSC page.

    E-mail: servicedesk.fsc@vu.nl

    Phone: 020 59 83478

    Bereikbaarheid: maandag t/m vrijdag van 08:30 - 12:00 uur

  • Purchase Service Desk

    Do you have a question about making an order through the VU webstore? Visit the page bestellen.VU for more information. 

    Service Desk Purchase

    E-mail: servicedesk.inkoop@vu.nl

    Phone: 020 59 85788

    Availability: Monday through Friday from 09:00 – 16:00

  • University Library Service Desk

    At the University Library you can find literature, support finding this other other facilities

    University Library Service Desk

    E-mail: vraag.ub@vu.nl

    Phone: 020 598 5200

    Opening hours: Monday through Friday 08:30 - 22:00
                              Saturday and Sunday: 10:00 - 18:00