Ordering printed materials

Staff and students can place orders through the Repro VU print portal.
If you are logged in to the VU network, you will not need to sign in again. Otherwise, sign in with your VUnet ID.

In the portal, you can:

• place a printing or reprographics order;
• check the cost of your order;
• request a quote for a bespoke order;
• accept or decline a quote for a bespoke order;
• track the status of your order.

The portal automatically checks your file once you have uploaded it. For example, it will tell you whether the file quality is suitable for printing. This helps reduce the risk of errors.

Go to the Repro VU print portal

What can you order?

Repro VU Service offers a range of products and services, including:

• printing products from the VU Brandportal, such as certificates, name badges and business cards;
• document binding (stapled, spiral-bound or perfect-bound);
• flyers, leaflets and brochures;
• large-format posters;
• roll-up banners;
• printing on rigid materials such as foam board, Forex PVC board and honeycomb cardboard;
• course readers, dissertations and PhD’s;
• mailings.

Need something that is not listed in the portal? You can request a quote through the same portal. The team at the Repro VU Service Desk can advise you on the options available.

Help with ordering

Need help with your order? Visit the Repro VU Service Help Center.
You will find guidance and advice to help you prepare and place your order:

• instructions on ordering through the Repro VU print portal;
• answers to frequently asked questions;
• advice on paper and finishing options;
• ordering guides for occasions such as events, PhD defences and graduations;
• learning modules to help you achieve the best print results;
• contact details if you need further help.

Go to the Help Center

Repro VU Service Desk

Need advice in person? Contact the Repro VU Service Desk. You find the desk in the basement of the Main Building (KA-30).

The team can help you with:

• small orders and urgent orders;
• printing items such as posters;
• binding documents;
• collecting orders;
• advice on bespoke orders;
• placing an order through the print portal.

Delivery times

The average turnaround time depends on the type of order:

• Standard print: 2 business days
• Mailings: 3 business days
• Custom orders: 3 business days

Delivery times may vary for large print runs and specialist orders. Ordering materials for an event, teaching activity, PhD defence or graduation? Make sure you order in time.

Collection and delivery

When placing your order, you can choose how you would like to receive it.

Staff

• collect from the Repro VU Service desk;
• have your order delivered to your office on the VU campus.

Students

• collect from the Repro VU Service desk;
• have your order delivered to your home address for a fee.

Payment

Staff

Payment for VU staff orders is processed through the VU purchasing system. Canon invoices VU for the order. If your order costs more than €500, you must first obtain approval from a budget holder.

Students

Students pay for their orders directly through the Repro VU print portal. If you place an order at the Repro VU Service desk, you can only pay by debit card.

Urgent orders

Need printed materials urgently? Contact the Repro VU Service Desk first. The team will discuss the available options with you.

Then place your order through the Repro VU print portal. Where possible, urgent orders can be ready within 2 hours.

You can collect your order from the Repro VU Service desk. Delivery to another location by courier can be arranged in consultation with the team.

Confidential orders

Confidential documents, such as tests, exams and diplomas, are handled through a secure ordering process. Authorised VU staff place these orders through the secure area of the Repro VU print portal. The documents are processed separately and transported securely.

Ordering if you are not a VU staff member or student

If you are not a VU staff member or student, you cannot sign in to the Repro VU print portal.

Contact the Repro VU Service Desk to discuss the available options. External customers can place an order at the desk and pay by debit card.