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The Eye in the Invisible: A Story Written By Nandini Bedi

She’s on her knees in the living room, leaning over the couch, her forehead pressed into the cushions. The air is thick with the scent of sweat and something primal. Her hands clutch the fabric at each contraction. The contractions intensify and now deep groans escape her lips. Her partner kneels behind her, rubbing her lower back and whispering encouragement. The midwife watches closely, her voice calm but firm. “Breathe down into it. Let your body do the work.”

The labouring woman shakes her head, a worried look now on her face. She indicates she’s not sure she can push again. The midwife kneels beside her to check the dilation with her fingers “You can. The baby is moving down. You’re doing exactly what you need to and I know you still have strength in you. What do you need?’ Another contraction comes and the woman cries out, her body tensing ‘I just want it to be over.’‘What do you need?’, asks the midwife again. ‘The hospital, now!’

The midwife calls the ambulance.

During this interaction that unfolds before my eyes, the midwife is in a constant state of alertness, using all her senses in watchful attendance[1]. The word ‘attendance’ is about being there for the birthing mother and her individual needs, which is evident by the midwife’s repeated question, ‘what do you need?’ It is equally about being very present and connected to what is happening moment by moment. By responding to the labouring woman’s need to call the ambulance, the midwife hands over control and respects her autonomy.

What is my role through this process? I am a part of a team composed of midwives and ethnographers who are collaborating to investigate the lived experiences of midwives and birthing women. Midwives practice watchful attendance at every moment during birthing, even when they have retired to a corner of the room to knit, read a novel, check emails or joke with the partner of the woman in labour. They may consciously adopt such behaviours because they see that their continuous presence may hinder the to-be mother in giving herself over to the process.

Immeasurable value

So far, midwives are largely seen as facilitating ‘natural’ births as opposed to ‘medicalized’ ones by (mostly male) obstetricians. Our study goes beyond these poles and what lies in between them and recognizes watchful attendance as woman centred support in the hands of a skilled professional exercising clinical alertness. When a woman is in the middle of the arduous task of giving birth she is referred to as being in ‘labour’. We see the midwife’s work as one of ‘emotional labour’[2]. She is monitoring the medical condition of the birthing mother – her blood pressure, dilation and so on and she is simultaneously engaged in coaching her. Midwives often engage in an internal dialogue: ‘I am performing a clinical task right now – monitoring how dilated the birthing mother is. Once I have done that, I need to support her emotionally….’ There’s a tension between the medical expert and the coach; between safety and autonomy; between facilitating a normal birth and preventing risk. We focus on the ‘emotional labour’ midwives perform.

In doing so, we help future midwives to connect their medical and coaching roles. Besides this, the mother gets to express ‘what helped me when I was pushing the baby out…what worked, what didn’t…how did I feel supported in a way that I wouldn’t feel in a hospital with doctors surrounding me’.  In maternal health there is an increasing impulse to measure, to control, to prevent mistakes, knowing full well that the aspect of midwives’ work which is about providing ‘emotional labour’ is almost impossible to measure. In a society that is insurance driven and risk averse, this kind of work midwives are performing tends to go unseen. Our research brings the immeasurable value of their work into light. The midwives we worked with felt that a collaboration with anthropology would reveal the unexpected aspects of midwives’ own experiences in providing watchful attendance.

Flipping the question

I am interested in how diverse groups negotiate definitions, values, roles and responsibilities around a shared concern. Some years ago, I worked with donor organizations in Africa. Statistics show that the amount of money migrants send home as remittances largely outsmarts the money spent on international development. Funding schemes by well-meaning donor organizations saw the benefits of teaming up with African migrants to scale up their own initiatives. However, as insights from my research revealed, these did not match the kind of activities migrants were engaging in. For instance, migrant initiatives included gatherings to meet others, network and mobilize in ‘in-migration’ countries and not the countries they had migrated out of. So, Somali refugees who have associations that are located in different countries could not get access to funding that would support activities in those places, and not exclusively in Somalia. By helping donors flip the question to, ‘what are migrants strengths and how can we tap into them?’ the organization I was collaborating with responded by changing the funding scheme to allow for access on both ends of the migration trail – country of origin and immigration. This is a bottom-up response to the spontaneous initiatives of migrants.

The Outsider Insider

My work in the field could take the form of shadowing or tagging along with my interlocutors. It’s precisely because I came from Mars—in the sense that I knew nothing about healthcare—that I was able to bring out the implicit or automatic ways of doing things, for instance among midwives. I ask questions, sometimes critical ones; the kind that make some people feel ethnographers are nosey and have the nasty habit of popping up and following them around.

At the moment, my focus is on transnational collaboration in biomedical HIV cure research. As with other fields I have researched, this one is not one I knew much about. By shadowing, observing, asking unusual questions, the potential of ethnographic insights can be powerful tools to shape change in a people centred way. This, in my case is as true for migrant involvement in development as it is for health, care and cure. In doing so, my aim is to bridge the gap between academic research and practice to create impact through collaboration, be it with organizations in the development field, or with practitioners in healthcare. As with other fields, in the field of HIV cure too, I find my ‘outsider’ position strengthens my ethnographic practice as a builder of bridges. The critical questions I ask could contribute to the tweaking that is necessary for my interlocutors to take decisions that facilitate a future cure that is equitable, global, and just.

And this is what makes my heart beat about the work I do.

[1] The expression watchful attendance has been introduced by midwifery scientists, including Netherlands based Prof. Ank de Jonge, to describe this state of alertness.

[2] The term ‘emotional labour’  by sociologist Arlie Hochschild indicates the display of certain emotions to meet one’s job requirements.

At the border

At the border

Another example I use to explain my research came from a non-academic source. After the 2016 US election results are announced, I read in the news that there is a spike in the rejection of asylum-seeking claims on the border with Mexico. ‘That is weird,’ I think. ‘Trump has got elected but he’s not president yet. There are still a couple of months to go for his inauguration and maybe a few more before policy changes’. (Continues below)

But border agents, another example of frontline workers, are already using their discretion. They don’t think they need to pay attention to present procedures because these are going to change anyway in a couple of months. My hypothesis is that they feel authorized by the election results – ‘I’m collaborating and advancing something I know will happen’. And to extend that idea – ‘I am advancing the cause of democracy’. They are not necessarily radicalized or polarized. They think, ‘this is what the country wants,’ and they act on it.

Caught in the crossfire

Presently my focus is on questions like, what does it look like on the ground for frontline workers in a highly polarized society, where there is a distancing from the political centre to the extremes? Take professionals like schoolteachers. What is one going to teach? Human rights? Gender identity? In the Netherlands, which is often not considered a polarized society, there was talk of ‘neutral’ teaching in 2024, but we all know that political ideology is involved when it comes to schools. Picture  a highly multicultural society, with classrooms full of children from all kinds of backgrounds. If the political climate is opposed to promoting the celebration of different cultures and religions, and the focus instead is on one ‘national culture’, what will teachers do? Will they just ignore the fact that this is not representative of some children in the classroom? Just as with the agents at the U.S..- Mexico border, are teachers going to collaborate and advance the policy – think, ‘well that’s what people’s representatives want, so we’re just going to do it’, or are they going to resist?

In such a situation, teachers might be pushed to reflect on their professional code. What is our mission; what should we allow or not; what should be protected from politics and what doesn’t have to be? Social workers, teachers and the police have daily interactions with citizens. So, the more politicized a society is, the more their work environments will become a battleground for how they position themselves. At the same time, they have an ethos, one as a civil servant; a specific mission as a professional. Their response to a polarized context could be that they themselves are radicalized, but it can also be that they are looking for the best way to do their jobs. They could have superiors, family members, partners, friends who are themselves polarized – and they are responding to a context that is changing.

Meeting the challenge

I see how our partnership as social science researchers with associations and institutions  that are educating teachers, social workers or the police (like the Hogescholen in the Netherlands), could help them to respond to such polarized environments better. The ‘better’ way is not for us, academics, to decide but for them; to ask questions like: how do we protect ourselves; ensure that our mission remains intact; what does it mean to be a good teacher or a police officer in such a context? Does our core professional identity alter, or doesn’t it? Should we accept that it does fluctuate because in democracies, policies do change? I would like to design a course with teachers and trainers of such frontline workers to stimulate the latter to think about these questions, and to hopefully be able to find some answers themselves, while they are still in the preparation stage for their professions.

Win-win

Rarely, as a researcher is one able to hide one’s own political preferences. I don’t think we have to. I think it’s more productive to be honest about your position and opinions, not because you want to convince people about these, but because by having an open relationship, you allow for the articulation of others’ views and opinions. This is important, not only for the sake of research, but also because then, at a human level, you understand the rationale behind opposing positions. More often than not, we all have the same goals; we want things to improve—a better society—but we may differ about how this can be accomplished. Being open creates more empathy and this will also improve research results. A social scientist who patronizes and looks at other people’s positions as if they are naïve or ignorant, will not be effective in connecting to the rationale, the motivations that lie behind these. It’s not about looking from the perspective of them as unprepared or untrained, but about understanding where they are coming from. In this way, perhaps a social scientist can address the root problem that a policy maker or trainer of these frontline workers can use in a substantial way. To achieve this, one needs to avoid judgements like, ‘this is a racist police officer’ by individualizing and personalizing and instead, focus on the dynamics and structures that shape behavior that is deemed undesirable in policy implementation. I give my students a theoretical framework and they are aware they have to be prepared to work with people who don’t share their political views. Some people are affected by radically different stances, or if they are confronted with extreme poverty, for instance. When it comes to interacting with interlocutors with vastly different viewpoints, we should make efforts to understand the world of even the police officer who says, ‘I wish I could just kill that guy’. Such an understanding would open the doors for an anthropologist to help change the conditions that lead a person to think that way.

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