Online proctoring can raise many questions. You will find frequently asked questions and answers here, including instructions on how to prevent and solve issues. More general information on proctoring can be found on this page.
If you have yet not submitted your exam, then your exam answers will have been saved in TestVision. First check if the proctoring session in ProctorExam is still running.
If you experience technical difficulties during the exam, please use the ProctorExam chat function via the widget. You can chat with the support team in English.
Do not stop sharing your screen during the exam. If you have been logged out, you can always log back in to TestVision. Please first check if the proctoring session in ProctorExam is still running. Restart that if necessary.
The ProctorExam website has extensive instructions per step and necessary equipment. You can find the website here. Please feel free to browse around, but take into account that your teacher or course can apply stricter rules during your exam than the ones you will find here.
Yes, you can take your online proctored exam from countries other than the Netherlands. However, for some countries, your privacy cannot be guaranteed and/or the internet is simply too restricted to effectively prepare for, let alone make, an online exam.
Therefore, if you are located in any of these countries, you are allowed to use a VPN to make the exam (for example, EduVPN). Please note that if you make use of a VPN, this is your own responsibility and we cannot guarantee proper technical support and privacy. Our advice is to test it thoroughly beforehand by properly following the system check of ProctorExam.
If you are abroad, please check all possibilities and restrictions beforehand.
The following countries do not comply with GDPR regulations or privacy shield regulations. This means an online proctored exam will not be possible there.
Eating during the exam is not allowed. However, you can drink during the exam from either a glass or a clear (water) bottle.
No, you are not allowed to go to the toilet during an exam. If you leave your laptop or computer, it will be marked as violation of the examination rules by the invigilator.
Note: for students with an acknowledged medical condition, the exam provisions they have had approved by the student advisor are applicable. During the invigilation of the exam, these will be taken into account.
When you are following the ProctorExam setup, your exam has not been started yet. Your exam time will start from the moment you actively start your exam. This will be visible within TestVision. You will receive the same amount of time for your actual exam.
You will be granted maximum 15 minutes to follow the setup. But this usually takes less than 3 minutes.
Please read our website on academic integrity thoroughly. This provides general information on fraud, tips on how to avoid fraudulent behaviour and links to additional informative websites.
Specific information for online proctoring
Please read this document regarding the guidelines on (suspicion of) fraudulent behaviour and violation of examination rules during an online proctored exam on the right-hand side in Dutch and English.
For students who have medical conditions or disabilities, the regular procedures still apply: if you are normally allowed certain materials or procedures during on-campus exams, then you are also allowed to have these procedures and materials during online (proctored) exams. For questions about these procedures, you should contact your study advisor.
When suspicious behaviour is identified, a report (based on the recorded data) is handed over to the teacher and the Examination Board, who then decide on whether any further action will be taken. If the Examination Board decides that fraudulent behaviour has occurred, then they will contact you and give you an opportunity to respond (hoor-wederhoor).
In the event that this happens, you are allowed to inspect your recordings and data at the VU Amsterdam campus. You can request to inspect the recordings at your Examination Board. The procedure is the same as that for campus-based exams.
I have witnessed fraudulent behaviour, what should I do?
Vrije Universiteit Amsterdam finds it important to ensure that any misconduct or wrongdoings within the organization can be reported safely. The Whistleblowers’ Regulations have been drawn up for that purpose.
When your behaviour has been flagged, the Examination Board will typically send you an email about 'non-regulated behaviour' or not following the exam rules.
If you receive a warning, please ensure that you:
If the Examination Board has warned you about certain behaviour, you can ask them to request a reviewing session for you. Your Faculty will organize a reviewing session with and for you.
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