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University Library accessible via ServiceNow

7 July 2023
The University Library services can now be found in ServiceNow. The update improves the findability of library services and contributes to an improved exchange of information between staff members. General library matters can be arranged via the 'University Library' tile. The support desk for Research Data Management (RDM) can be reached via the 'Research Data Support' tile.

Better accessibility and information exchange

By switching to ServiceNow, the University Library is following in the footsteps of the service providers FCO, IT and HRM. As a result, employees can find all support services in the same portal and can receive updates on the progress of their requests and applications. You can now submit purchase requests, membership applications and other questions more easily using forms. The same applies to services that run through the RDM Support Desk, such as requests for project folders, storage spaces and accounts. Employees are thus better able to exchange knowledge, expertise and answers.

Do you have questions about Research Data Management, Pure or the library collections? If so, you can now visit