What Makes a Team Truly Engaged? Eight Building Blocks for Better Collaboration
Why does one team work together with energy, while another gets stuck in frustration? Management consultant Marieke Gersdorf studied how teams achieve engaged collaboration—collaboration that delivers more than just the sum of individual efforts.
Gersdorf developed the concept of a team climate for engagement, based on eight factors: three individual (involvement, personal drive, and experienced respect) and five collective (shared focus, resilience, making progress, sense of community, and mutual care).
These factors have been translated into the Team Engagement Monitor, a tool that helps teams make collaboration a topic of discussion and improve it in a focused way. It was used, for example, in a healthcare organization to address social insecurity, resulting in greater job satisfaction and trust.
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