What makes a good leader in remote workplaces?
Organizational psychologist Jian Shi researched how leadership changes when people work increasingly remotely and what that means for employees. His study shows that good leaders are essential for keeping employees motivated and engaged, ensuring their well-being, and fostering a strong sense of team spirit.
With technological advancements and the COVID-19 pandemic, remote work has become increasingly common as the “new normal”. This brings new challenges for leaders: how can employees still stay engaged in their work and feel connected to their colleagues in increasingly remote working environments? Jian found that leaders who maintain regular remote contact with their team colleagues and actively build a strong group identity have a positive impact. Notably, he found no significant evidence that leadership focused on health and safety greatly reduces health risks, like being infected in the pandemic, in remote workplaces.
His research provides practical advice for managers, organizations as well as employees. Leaders should communicate openly and frequently, strengthen team identity (for example, by using words like "we" and "us"), and be mindful of the unique challenges of remote work. Organizations can support their leaders by offering training in digital skills. Employees, in turn, can contribute by communicating clearly, building interpersonal relationships, and fostering a shared team mindset.
In short, good leadership in remote work is all about communication, connection, and creating a strong team spirit, ensuring that everyone feels engaged, connected and valued.
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