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ABRI Lunch Seminar Vera Blažević & Sebastian Bouschery 20 September 2024 12:00 - 13:00

ABRI Lunch Seminar Don’t Become a Mindless Machine! Attitudes Toward AI and the Prevalence of Overreliance by dr. Vera Blažević & Sebastian Bouschery

The seminar will take place on Friday, September 20th, from 12:00 to 13:00 (IN-3B58). You can find more information below.

This is a lunch seminar; please indicate your availability by replying to your email by Tuesday, September 17th, for catering purposes.

Please be aware that the room has been changed into IN-3B58.

 Abstract

The rapid advancement of Artificial Intelligence (AI), particularly in the form of large language models, has raised concerns about the potential for humans to over-rely on AI-generated content without critical examination. While the integration of AI into knowledge work has shown benefits in terms of improved creativity, productivity, and innovation, the risks of propagating biased or inaccurate "AI hallucinations" and "botshit" necessitate a deeper understanding of the cognitive mechanisms underlying human over-reliance on AI. This research therefore addresses the question: How does the interplay of mental effort and AI output quality affect users' utility perceptions of AI and how do these shape their reliance on AI? Two experimental studies were conducted to investigate this phenomenon in the context of using generative AI for knowledge work tasks. Contrary to initial expectations, the findings suggest that differences in participants' need for cognition play a major role in determining how participants rely on AI-generated output. These results have significant implications for managing hybrid human-AI teams and designing AI systems that can effectively mitigate the risks of uncritical integration of AI outputs. The study contributes to both theoretical and practical understanding of the cognitive biases and heuristics that influence human-AI interactions, moving beyond a binary view of acceptance or rejection. The findings highlight the need for continued research on personality traits and cognitive processes underlying human-AI collaboration to ensure the reliable and ethical use of AI technologies in knowledge-intensive domains.

 

About ABRI Lunch Seminar Vera Blažević & Sebastian Bouschery

Starting date

  • 20 September 2024

Time

  • 12:00 - 13:00

Location

  • Initium

Address

  • De Boelelaan 1077
  • 1081 HZ Amsterdam

Organised by

  • ABRI and the KIN Center for Digital Innovation

Language

  • English

Biographies

Biographies

Sebastian Bouschery is a doctoral student at the Institute for Technology and Innovation Management at RWTH Aachen University. He received a Bachelor’s and Master’s degree in Business Administration and Mechanical Engineering from RWTH Aachen University. His research focuses on the collaboration of humans and artificial intelligence in the form of hybrid intelligence. Particularly, he investigates how artificial intelligence can augment human innovation teams in creative innovation processes and how this affects innovation management. His work has been published in the Journal of Product Innovation Management and has received awards such as the Albert L. Page Award for Outstanding Professional Contribution, Christer Karlsson Best Paper Award at the Innovation & Product Development Management Conference, Frontiers in Service Award for Bold, Transdisciplinary, and Curiosity Driven Research, among others. Sebastian is also a keynote speaker and consults businesses on the transformative nature of generative artificial intelligence in innovation management.

Dr. Vera Blažević is Associate Professor of Digital Marketing & Innovation at Radboud University Nijmegen and Visiting Professor at RWTH Aachen University in the Technology and Innovation Management Group. Her current research interests focus on the challenges, tensions, practices and the impact of digitalization and AI on responsible innovation management. Her prior work has been published in various leading journals, such as Journal of Marketing, Journal of Product Innovation Management, Journal of Service Research, Journal of the Academy of Marketing Science and Journal of Interactive Marketing, among others. Her research has been honoured with several awards, most recently the AACSB influential leader 2024, the Christer Karlsson Award of the Innovation & Product Development Management Conference and the Frontiers in Services award for bold, transdisciplinary and curiosity-driven research. She has given several keynotes and also advises business partners on the impact of generative AI on managing various innovation tasks.

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