Education Research Current Organisation and Cooperation NL
Login as
Prospective student Student Employee
Bachelor Master VU for Professionals
Exchange programme VU Graduate Winter School Honours programme VU-NT2 Semester in Amsterdam
PhD at VU Amsterdam Research highlights Prizes and distinctions
Research institutes Our scientists Research Impact Support Portal Creating impact
News Events calendar Energy in transition
Israël and Palestinian regions Women at the top Culture on campus
Practical matters Mission and core values Entrepreneurship on VU Campus
Organisation Partnerships Alumni University Library Working at VU Amsterdam
Sorry! De informatie die je zoekt, is enkel beschikbaar in het Engels.
This programme is saved in My Study Choice.
Something went wrong with processing the request.
Something went wrong with processing the request.

ABRI Lunch Seminar Lior Zalmanson 22 March 2024 12:00 - 13:00

We are happy to invite you to the ABRI Lunch Seminar Addressing Tensions under Hybrid Supervision: The Role of Human Support in Enhancing Algorithmic Management within Traditional Employment by Dr. Lior Zalmanson (Coller School of Management, Tel Aviv) organized by ABRI and the KIN Center for Digital Innovation.

The seminar will take place on Friday, March 22nd, from 12:00 to 13:00 (HG-09A33).  

This is a lunch seminar; please register your attendance by accepting/declining your emailed invitation by Tuesday, March 19th, at 10 AM at the latest (for catering).  

Abstract

In recent years, the integration of algorithmic management across various sectors has significantly transformed supervisory roles, impacting the dynamics of work environments and worker well-being. While much of the scholarly focus, as seen in studies by Cameron & Rahman (2022) and Mohlmann, Zalmanson, Henfridsson, and Gregory (2021), has been on gig economy workers in platform-based work, the effects of algorithmic management alongside human supervision in more traditional employment settings have received less attention. This study addresses this gap through a two-year qualitative exploration within a unionized smart transportation organization, where daily operations are guided by both an app and human managers. Despite the structured support from employment rights and unionization, the dual management system presents unique challenges for worker experience and well being.  Our study identifies key tension sources such as the ability to override algorithmic decisions, conflicting instructions from both management systems, and disparities in performance evaluation criteria, all contributing to operational inefficiencies, emotional strain, and a sense of disconnect between drivers and the company. To mitigate these issues, the study examines the evolving roles of the control room, highlighting effective communication, emotional support, and emergency response mechanisms as critical interventions. By elucidating the complex dynamics and challenges within hybrid managed work settings, this research suggests a refined approach in the design and management of algorithmic systems, underscored by the imperative to foster a psychologically safe and productive working environment.

 

About ABRI Lunch Seminar Lior Zalmanson

Starting date

  • 22 March 2024

Time

  • 12:00 - 13:00

Location

  • VU Main Building

Address

  • De Boelelaan 1105
  • 1081 HV Amsterdam

Organised by

  • ABRI and the KIN Center for Digital Innovation

Language

  • English

Biography Dr. Lior Zalmanson

Biography Dr. Lior Zalmanson

Dr. Lior Zalmanson is a senior lecturer at the Coller School of Management, Tel Aviv University, specializing in human-AI interaction, future of work, user engagement and algorithmic management. His work has been recognized with prestigious awards and grants, including the European Research Council Starting Grant (2023), Gordon B. Davis Young Scholar Award (2022), AIS Early Career Award (2021), and he has been listed among the 40 Under 40 Best MBA Professors by Poets and Quants (2022). Zalmanson's research appeared in top venues such, MIS Quarterly, Academy of Management Journal, Journal of Management Information Systems and Journal of Business Ethics and has been featured in media outlets such as The Times, MIT Technology Review and Wall Street Journal. He is a Fulbright alumnus, founder of the Print Screen Festival for Digital Culture and Arts, and his own digital art has been showcased at the Tribeca Film Festival (2021), Albright-Knox Museum (2022) and will be featured this spring in a group show at The Vienna Secession.

 

Quick links

Homepage Culture on campus VU Sports Centre Dashboard

Study

Academic calendar Study guide Timetable Canvas

Featured

VUfonds VU Magazine Ad Valvas

About VU

Contact us Working at VU Amsterdam Faculties Divisions
Privacy Disclaimer Veiligheid Webcolofon Cookies Webarchief

Copyright © 2024 - Vrije Universiteit Amsterdam