Course description
Organisational Behaviour Management (OBM) is the scientific approach of management that puts behaviour first. Every student brings in their own performance improvement case that s/he will analyse and improve with OBM. The steps of OBM for realising change are: Pinpoint the performance, baseline measure of the performance, functional (ABC-) analysis, feedback of measures, goal setting of performance and reinforcement when (sub)goals are met.
You will learn the principles and techniques of applied behaviour analysis (ABA): using systematic interventions derived from learning theory to improve socially significant behaviours, then demonstrating that those interventions are indeed responsible for the improvement. Amongst topics covered are the ABC model (antecedent-behaviour-consequence), the four behavioural consequences and a protocol for shaping new behaviours. You also learn to use the OBM Optimizer, a practical tool for enhancing organisational performance, including such factors as quantity, quality, safety and attendance.
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