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Services from our Student Desk

The Student Desk is the information desk for general questions for upcoming and current students.

For questions regarding enrolment and tuition fees you can contact the Student Desk. You will find the answers to the most frequently asked questions at the bottom of this page. Here you will also find useful links and documents.

Prospective students, current students and alumni students are always welcome to ask questions about studying at Vrije Universiteit Amsterdam (VU Amsterdam). Please have your student number (7 digits) ready. The university does not provide information about adult students to third parties.

For international students we also created a special contact page, with contact information from all the different departments within the International Office.

Opening hours and accessibility

*Student Desk

Open only by appointment only for the following services:

- Submitting certified documents for admission

- Apply for a replacement student card in case of loss or theft

- Paying tuition fees with PIN (MAESTRO)

Make your appointment here.
Important: Do not come earlier than 5 minutes before your appointment time, to avoid crowding in the main reception hall.

*E-mail

studentenbalie@vu.nl

*Telephone

0031 (0)20 5985020 - Monday to Friday from 10.30 - 12.30h and 14.00 - 16.00h.

Frequently Asked Questions

  • Programme orientation at Vrije Universiteit Amsterdam

    How can I orientate myself when I wish to study at VU Amsterdam?

    For students who do not yet know exactly which study suits them best, VU Amsterdam offers various possibilities to orientate (online). These include (online) open days, (online) Taster Day activities and the VU Study Choice Check.

    Where can I find the range of studies offered at VU Amsterdam?

    You can find the complete range of Bachelor's and Master's studies on the programme overview pages.

    What is a Taster Day and how can I participate?

    During a Taster Day you will be a guest for a day at the programme of your choice. After spending a day (or part of a day) as a student at the university, you will have an even better concrete impression of the programme, the teachers, and the students. Under the current measures for the Corona/COVID-19 pandemic it is not possible to organize activities offline, but fortunately we can still be reached online. Several programmes offer online alternatives, such as web lectures, skype calls and Q&A sessions. You can register for these via the registration form. This also applies to Taster Day activities that have already been cancelled.

    I want more information about a Bachelor’s degree programme. Who can I contact?

    If you need personal advice, feel free to contact the VU Student Information Service. You can reach them by email at contact@vu.nl or by phone +31 20 5985000 (on working days from 10 AM – 4 PM). Students applying with a non-Dutch diploma can contact the International Student Advisor of the programme.

    I want to go to the online Bachelor's Day. What do I need to do?

    The online Bachelor's Day is on November 5 and 6, 2021. More information can be found on our website.

  • Applying for a study programme

    When can I start my application for the 2021-2022 academic year?

    Applications are possible from 1 October 2020.

    What is the application deadline for Bachelor’s programmes for the 2021-2022 academic year?

    • 1 April 2021 for international students who want to use services of the International Office (visa, accommodation);
    • 1 May 2021 for regular students.

    What is the application deadline for Master’s programmes for the 2021-2022 academic year?

    • 1 April 2021 for International students who want to use services of the International Office (visa, accommodation);
    • 31 May 2021 for students with a non-VU Bachelor's degree;
    • 31 August 2021 for students with a VU Bachelor's degree.

    What is the application deadline for selection (numerus fixus) studies for the 2021-2022 academic year?

    VU Amsterdam offers 4 programmes where a selection process precedes. This concerns the Bachelor’s programmes Medicine, Dentistry, Criminology and Psychology. The application deadline for these studies is January 15, 2021.

    I am not sure yet which study I want to do. Can I apply for more than one study at a time?

    Yes. You can apply for a maximum of 4 study programmes at the same time through Studielink.

    I have made my choice of study and want to apply. What should I do?

    Please check the step-by-step guide to register for a Bachelor’s programme and the step-by-step guide to register for a (pre)Master’s programme. Moreover, check this video for an overview of the application procedure. 

  • Admission

    Where can I find the admission requirements for my chosen programme?

    You can find the admission requirements on the webpage of each Bachelor’s or (pre)Master’s programme.  

    I have questions regarding the admission requirements of the programme of my interest, what should I do?

    If you are applying with an international high school diploma or degree, please do not hesitate to contact your International Student Advisor for questions about admission. If you are applying with a Dutch diploma, please do not hesitate to contact the VU Student Desk using the contact details above.

    What is the deadline to meet all the admission requirements?

    Please check the relevant webpage of your programme. Most studies require you to meet all admission requirements by 31 August 2021 at the latest in order to be able to start your study at 1 September 2021.

    For numerus fixus (selection) Bachelor’s programmes, you must meet all admission requirements by July 15, 2021 at the latest.

    In my VUweb 'application' portal I see that my previous education still has to be verified. What should I do?

    If you have completed a previous education abroad, Vrije Universiteit Amsterdam must verify your degree manually. You are asked to provide a certified copy of the original document so we can verify it. Please find more information on the designated webpage: more information about diploma verification.

    If you have completed a Dutch education (VWO, HBO-P, HBO, WO) your previous education will automatically be verified by DUO.

    What is a deficiency?

    A deficiency is an additional admission requirement that you must meet in order to start a study programme. It involves obtaining a partial certificate of a certain subject at VWO 6 level. On the deficiency webpage you will find an overview of institutions from which the VU accepts examinations passed.

    What is the maximum number of participation attempts for a numerus fixus (selection) study? 

    Study programmeNumber of attempts
    Psychology3x
    Criminology3x
    Medicine2x
    Dentistry (ACTA)1x at VU en 1x at UvA

    Please note that the above attempts are university-transcending, which means that if you have used a participation attempt elsewhere, it will be subtracted from the number of attempts you still 'have' at VU. 

    Example: A student has participated 2 times in the selection procedure of the bachelor Psychology at the UvA, this student can then only participate 1 time in the selection procedure at the VU.

    More information about selection studies can be found here.

  • Registration

    When will I receive my proof of registration?

    As soon as you have met all the registration requirements, you will receive an email confirmation of your registration. You can then download a Declaration of Registration (DoR) through this form in VUweb.

    How can I arrange my re-enrolment for 2021-2022?

    Re-enrolment is possible from 10 May 2021. You can arrange your re-enrolment in Studielink

    1. Log in to Studielink and submit your re-enrolment application. More information including step-by-step plans can be found on Studielink.
    2. Please meet all enrolment requirements no later than 31 August 2021. Retroactive enrolment or late enrolment after 1 September 2021 is not possible.
    3. Did you meet all requirements and are you enrolled? Then please collect your Declaration of Registration here.

    I have completed all the steps in the VUweb 'Application’ portal but I am not yet registered. What is the reason?

    First check whether you have gone through all the steps and submitted all the documents. Often the heading 'check previous education' is not green, even though you have provided all the documents. This is because VU Amsterdam maintains a certain processing time for checking documents and previous education(s). From the moment you have completed all steps in the 'Application' portal, the VU maintains a processing time of 4 to 6 weeks. In that case, you can just wait until you receive a reply.

    My registration is complete, but I cannot sign up for the courses yet?

    The course registration module for 2021-2022 will open at July 26, 2021. From that moment on, you will be able to register courses and exams. If your registration is finished after July 26, you will be able to register for courses within 24 hours after your registration is complete.

    When do I get my student card?

    After you have registered, you need to make sure that you have uploaded a photo in VUweb. You can set your profile picture in the upper right corner of your VUweb profile. Make sure your photo meets the correct requirements.

    If you have set a Dutch correspondence address in Studielink, you will receive the student card by postal mail. Depending on when your registration is complete, you will receive the student card in September at the latest. VU Amsterdam does not send student cards to addresses outside of the Netherlands.

  • Tuition fee

    Where can I find the tuition fee rates?

    • You can find the rates for Bachelor’s programmes here.
    • You can find the rates for (pre)Master’s programmes here.

    How can I pay tuition?

    You can pay your tuition fees in four different ways. You can find an overview of the payment methods here.

    I want to change my payment details.

    Please fill in this Authorization Form and send the signed document by email to studentdesk@vu.nl.

    What is a proof of payment (BBC) and when should I use it?

    Students who are registered at Vrije Universiteit Amsterdam and would like to register at another Dutch educational institute as well, can request the BBC. This document proves their payment of tuition fee to VU Amsterdam for the other institute. You can use this form to request that the document be forwarded from VU Amsterdam directly to the educational institute of your choice.

    Am I eligible for the compensation of tuition fees announced by the Ministry of Education, Culture and Science?

    The government has decided to halve the statutory tuition fee in the academic year 2021-2022 due to the consequences of COVID-19. The halving applies to all who pay the regular statutory tuition fee in 2021-2022 and to those who pay a premaster fee.

    For students who pay institutional tuition fees or increased statutory tuition fees, the Ministry of Education, Culture and Science has asked all higher education institutions to apply a reduction of €1084. The VU has also done this. On this page you can find all fees for 2021-2022 (and for the current academic year).

  • Graduation

    My latest result has been uploaded in VUweb. What is the graduation procedure?

    Within two weeks after the last result has been registered in VUweb, the faculty will send you an email asking you if you wish to graduate or if you want to postpone it. After your approval the graduation will be processed. As soon as this is done you will receive an email with the confirmation of your graduation and your graduation date. From that moment on you can download a digital extract of your diploma from the DUO Diploma Register and deregister in Studielink. This whole process can take up to 6 weeks.

    I have graduated. Will overpaid tuition fees be refunded?

    Ultimately, the graduation date is leading in determining until when you have to pay tuition fees. You always pay the tuition fees up to and including the month in which your graduation date falls. If you submit a deregistration request in Studielink with the reason 'graduation', we will process your deregistration request as of your graduation date and any excess tuition fees paid will be refunded within three weeks. If your graduation date falls between 1 June and 31 August, there will be no refund and you will pay the full tuition fee for that academic year.

  • Useful links and documents for current VU-students

    I have a question about signing up for courses/exams

    You can find everything about course/exam registration here.

    I want to request an official transcript of records

    You can use this form to request an official list of grades.

    Download a digital excerpt of your diploma/graduation statement

    You can download a digital excerpt of your diploma via DUO's diploma register as soon as your graduation date has been communicated to DUO. This document has the same value as a certified copy of your diploma. A digital extract from the Diploma Register is free and can be downloaded immediately. If you do not have access to the DUO Diploma Register, you can request a graduation statement from the VU Student Desk.

    I want to apply for a Proof of Paid Tuition Fees (BBC)

    You can use this form to request that the document be forwarded from the VU directly to the chosen educational institution.

  • From bachelor's to master's: information on transition (Zachte Knip-regulation)

    Normally, students have to have completed their bachelor's or pre-master's degree in order to be allowed to start a master's programme. We call this a "hard cut". However, the corona crisis has caused some students to partially abandon their studies and consequently suffer undesirable study delays. To prevent students from getting stuck between a bachelor's and master's programme because of corona measures, the VU is investigating how a "soft cut" can be made possible for each master's programme. This means that students who miss one or more courses due to the corona crisis can, under certain conditions, still start their master's programme at the VU next year. The missing course(s) must be completed during the 2021-2022 academic year, so no later than 1 September 2022.

    For each programme, the exact conditions for starting will be determined. You can find the specific requirements for your master's programme on the programme page of masters.vu.nl.

    We strongly advise students to do their utmost to complete their bachelor's or premaster's programme in the current academic year. In terms of study load, it is very difficult to complete missing courses during an already intensive master's year. Do you need advice on this? Then contact the study advisor of your faculty. The 'soft cut' only applies to students starting a master's or pre-master's programme in the 2021-2022 academic year.

    Does the 'soft cut' apply to all programmes?

    Master's programmes with multiple entry moments can choose to keep the "hard cut" and refer to a next entry moment in the 2021-2022 academic year. Thanks to the multiple intake moments, the delay to start one of these programmes remains limited.

    Can I transfer from my hbo programme to a VU bachelor programme if I have not yet completed my hbo propaedeutic?

    Yes, the VU wants to prevent you from not being able to start your wo bachelor's programme next year because you have not yet fully completed your hbo propaedeutic programme due to the corona crisis. You can read all about the transition from HBO propaedeutic phase to a bachelor's programme on this page.

    Where can I apply for the soft cut/HBO-p transition?

    On the programme page of the study programme you will find a link to the form. You must fill it in before 1 August.

    I am currently doing a hbo bachelor's programme and want to start a premaster programme in September. Can I start if I did not finish my hbo-bachelor because of the corona crisis?

    Yes, you can. Students with a limited study delay because of the corona crisis can start in September with the premaster programme. For each premaster programme, it will be determined what the exact conditions are to be allowed to start. You can find the specific conditions for the master inflow on the programme pages of masters.vu.nl.

    I have yet to complete my bachelor's abroad. Can I start a master's programme at VU University in September?

    All EEA students are admitted under the same conditions. Completing a bachelor's degree in the country of origin and starting an intensive programme at the VU is not workable. We therefore advise against it.

    For non-EEA students who must complete a bachelor's programme outside the Netherlands, the 'hard cut-off' will continue to apply. For questions, please contact the International Office: international@vu.nl.

Contact

For questions please contact the Student Desk.

The Student Desk will help you. Call us on +31 20 59 85020 (Mon – Fri: 10.30 – 12.30h and 14.00 – 16.00h).

Send an email to: studentdesk@vu.nl

Are you currently a VU student? Ask your question through this form (log in with your VUnet-ID)