Some VU Amsterdam webpages and services are password protected (e.g. VUnet, Digital Counter, Webmail). Students and employees can log in with their VUnetID.
If you have issues logging in
The VUnetID consists of a username and password. You are given only one VUnetID, even if you enrolled in more than one programme (students) or have more than one job (employees).
Please check the following
- Make sure Caps Lock is off
- Check your username
The first letter of your first name + the first letter of your surname (exclude prefixes) + the last letter of your surname (exlude prefixes) + a three-digit number. If no first name is available, the first two letters of your surname are used. For example:
Name of user: V. van der Achternaam
- Check your password
Look out for similar-looking characters, such as the number 0 and the letter O, and the number 1 and the letter l.
Does your password include a tilde (~) or a circumflex (^)? With some keyboards, you have to press the space bar for these symbols to appear after you press the symbol key, but before you enter the next character.
- No VUnetID?
New employees and students receive a VUnetID and password when they are registered. You receive it in two separate e-mails at your private e-mail address.
Your VUnetID remains valid for 31 days after your job ends. For students this period is 92 days after you deregistered at VU. Access will be limted to personal documents and e-mail.
- Forgotten your VUnetID or would you like to check it?
Students: IT Service Desk
Employees: Contact your VIP administrator (usually the secretary) or the IT Service Desk. Possibly there is an issue with your your registration.
- Change password
If you want to change your password, you can do this in VUnet. Click the red block (upper right) containing your name and fill in your old password and twice your new password. It might take a couple of minutes before the change is available in all systems.
- Forgot your password
Go to this page and fill in your VUnetID and private e-mail. A link will be sent to your e-mail address. With this link you will be able to create a new password. If no private e-mail address is known, please go to one of the IT Service Desk counters, bringing along a valid identification (driver's license, ID card or passport). Our Service Desk will be able to create a new password for you. You can change this again in VUnet.
NB. Employees can check if a private e-mail address is registered in VUnet (E-HRM). Go to Change my personal details. Under Communications you can fill in or change your private e-mail address. Students are obliged to fill in a private e-mail address upon registration.